I've Never Had a Telehealth Appointment. How Does it Work?

Feb 10, 2023

I've Never Had a Telehealth Appointment. How Does it Work?

Too ill to go out? Don’t have transportation? Sometimes, a quick telehealth appointment is all you need to get the help required. Here’s how it works.

With the rise of COVID-19, online services have exploded in popularity. More and more people have found that their needs can be met from the comfort of their homes. Telehealth has been at the forefront of this revolution. Now that the infrastructure is in place, it’s easier than ever to book and attend a telehealth appointment.

At Lakepointe Direct Primary Care in Lewisville, Texas, Dr. Marcelo Brito offers telehealth options to make it easier for you to access care for your acute or chronic health needs. Wondering what a telehealth appointment would be like? We’re here to walk you through the process and ensure you get the medical attention you need.

Telehealth 101

Telehealth isn’t a new concept; people have been meeting doctors and refilling prescriptions over the internet for a while now. However, more and more doctors are expanding their services to include telehealth appointments as a regular service. 

The traditional appointment process is flawed, especially if you don’t have an injury or require tests. Many of these meetings can be virtual, allowing doctors and patients to save time, money, and effort better spent elsewhere. 

There are many benefits of telehealth. Doctors can save time, see more patients, and keep better track of patients. We can even prescribe medications and provide treatments with ease. 

As a patient, you don’t have to worry about finding transportation to appointments, being exposed to illnesses in the waiting room, or having to skip an appointment when on vacation or work trips. 

What to expect 

Like any other Zoom or Skype call, your telehealth appointment can be held on your computer, tablet, or phone. The team at Lakepointe Direct Primary Care provides information ahead of time to help you connect to the video conferencing platform. 

Once connected, you can talk to your doctor as if you were right there in the office. You can ask about symptoms of new or existing conditions, bring up concerns you might have, and discuss changes to your treatment plan. 

If your doctor thinks you might need additional tests or treatment, they can schedule you for an in-person appointment. Otherwise, they should be able to give advice and prescribe solutions like usual. In most cases, your insurance treats a telehealth visit just like an in-office visit.

If you are interested in trying telehealth for yourself, call Lakepoint Direct Primary Care at 972-573-7228, or visit our contact page for more information.